Vodafone Customer Care Numbers and E-mail IDs

Vodafone operates as a joint venture with M/s. Essar and all the Vodafone mobile services are called in India as Vodafone Essar having their registered office in Mumbai.

Contact the respective offices for your postpaid and or prepaid service issues or complaints. State-wise and telecom circle-wise customer care telephone numbers and e-mail IDs are given below in detail along with addresses.

Customer Care - Vodafone

Registered Office Address:
Vodafone Essar Limited, Peninsula Corporate Park
Ganpatrao Kadam Marg, Lower Parel,
Mumbai – 400 013, India. Services
Customer Care Phone Number: +91 9619215000
Fax: +91 22-24963645

Here are the Vodafone Customer Care details State wise and Circle wise List:

Andhra Pradesh
Customer Care Phone Number: +91 98850 98850
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar South Limited,
6th Floor, Varun Towers II,
Begumpet, Hyderabad 500 016
Customer Service E-mail ID: vodafonecare.ap@vodafone.com

Customer Care Phone Number: +91 9706097060
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar Spacetel Limited,
Agnishanti Business Park,
Opposite AGP Office GNB road,
Guwahati 781001
Customer Service E-mail ID: vodafonecare.ane@vodafone.com

Bihar & Jharkhand
Customer Care Phone Number: +91 97090 97090
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar Spacetel Limited,
May Fair Building, Hinoo, Ranchi-834002
Customer Service E-mail ID: vodafonecare.bihar@vodafone.com

Customer Care Phone Number: +91 98840 98840
Vodafone Customer Care Address:
Manager Customer Service
Tower 1, 9 th Floor, TVH Beliciaa Towers, Block 94,
MRC Nagar, Chennai 600 028
Customer Service E-mail ID: vodafonecare.chn@vodafone.com

Delhi & NCR
Customer Care Phone Number: +91 98110 98110
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar Mobile Services Limited,
C 48, Okhla Industrial Area,
Phase II, New Delhi 110 020
Customer Service E-mail ID: vodafonecare.del@vodafone.com

Customer Care Phone Number: +91 98250 98250
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar Gujarat Limited,
Corporate Road, Prahladnagar,
Ahmedabad 380 051
Customer Service E-mail ID: vodafonecare.guj@vodafone.com

Customer Care Phone Number: +91 98130 98130
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar Digilink Limited
Yogesh Tower, Kunjpura Road
Karnal, Haryana – 132 001
Customer Service E-mail ID: vodafonecare.har@vodafone.com

Himachal Pradesh
Customer Care Phone Number: +91 97360 97360
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar Spacetel limited,
130, Durga Cottage, SDA complex,
Kasumpti, Shimla-171009
Customer Service E-mail ID: vodafonecare.hp@vodafone.com

Jammu & Kashmir
Customer Care Phone Number: +91 97960 97960
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar Spacetel limited,
B-1, 4th Floor, North Block Bahu Plaza Jammu – 180004
Customer Service E-mail ID: vodafonecare.jk@vodafone.com

Customer Care Phone Number: +91 98860 98860
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar South Limited,
Sunningdale, 3rd Floor,
Embassy Golf Links Business Park,
Koramangala Intermediate Ring Road,
Bangalore 560071
Customer Service E-mail ID: vodafonecare.kar@vodafone.com

Customer Care Phone Number: +91 98460 98460
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar Cellular Limited,
XL/5115, 2nd Floor,
Ashis Building, Above Ashis Super Market,
Shanmugham Road, Cochin – 682 031
Customer Service E-mail ID: vodafonecare.ker@vodafone.com

Customer Care Phone Number: +91 98300 98300
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar East Ltd.,
08 Major Arterial Road, New Town,
Rajarhat, Block AF, DLF IT Park, 16th Floor
Kolkata 700 156
Customer Service E-mail ID: vodafonecare.kol@vodafone.com

Madhya Pradesh & Chhattisgarh
Customer Care Phone Number: +91 97130 97130
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar Spacetel Ltd.
2nd Floor, Centre Point, NewMarket,
T.T. Nagar, Bhopal – 462003
Customer Service E-mail ID: vodafonecare.mpcg@vodafone.com

Maharashtra & Goa (Except Mumbai)
Customer Care Phone Number:
+91 98230 98230 [Postpaid]
+91 99233 99233 [Prepaid]
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar Cellular Limited, Vodafone
House, The Metropolitan, FP No 27, Survey
No 21, Old Pune-Mumbai Highway,
Wakdewadi, Shivaji Nagar,
Pune – 411 003
Customer Service E-mail ID: vodafonecare.mah@vodafone.com

Customer Care Phone Number: +91 98200 98200
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar Limited
2nd Floor, Skyline Icon,
86/92, Andheri- Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai 400059
Customer Service E-mail ID: vodafonecare.mum@vodafone.com

North East
Customer Care Phone Number: +91 97740 97740
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar Spacetel Ltd,
Bawri Mansion, 3rd Floor, Dhanketi,
Shillong – 793 001, Meghalaya, India
Customer Service E-mail ID: vodafonecare.ane@vodafone.com

Customer Care Phone Number: +91 97760 97760
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar Spacetel Limited
Module A, 2nd Floor, Fortune Towers,
Chandrashekharpur, Bhubaneswar,
Orissa – 751023
Customer Service E-mail ID: vodafonecare.ors@vodafone.com

Customer Care Phone Number: +91 98880 98880
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar South Limited,
C 131, Industrial Area, Phase VIII,
Mohali 160 071
Customer Service E-mail ID: vodafonecare.pun@vodafone.com

Customer Care Phone Number: +91 98280 98280
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar Digilink Limited,
Gaurav Towers, Malviya Nagar,
Jaipur, Rajasthan
Customer Service E-mail ID: vodafonecare.raj@vodafone.com

Tamilnadu (Except Chennai)
Customer Care Phone Number: +91 98430 98430
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar Cellular Ltd,
1046, Avinashi Road, Coimbatore – 641 018
Customer Service E-mail ID: vodafonecare.tn@vodafone.com

UP (E)
Customer Care Phone Number: +91 98390 98390
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar Digilink Limited,
5 Shahnajaf Road, Lucknow 226 001
Customer Service E-mail ID: vodafonecare.upe@vodafone.com

UP (W)
Customer Care Phone Number: +91 97190 97190
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar South Limited,
B1/G2, 2nd Floor, Mohan Cooperative Industrial Estate,
Mathura Road, New Delhi 110 044
Customer Service E-mail ID: vodafonecare.upw@vodafone.com

West Bengal (Except Kolkata)
Customer Care Phone Number: +91 97320 97320
Vodafone Customer Care Address:
Manager Customer Service
Vodafone Essar South Limited,
Constantia Office Complex,
11, Dr. U N Brahmachari Street, Kolkotta – 700 017
Customer Service E-mail ID: vodafonecare.wb@vodafone.com


  1. sridharan c says

    Today I have received a call from the following informing that My vodaphone mobile No has won Rs.25.00 lakhs. Kindly confirm whether it is a genuine call and if so what I should do ?

    Call received from 23076782470

    Sridharan C

    • Indianist says

      Please do not trust these types of anonymous calls. Finally you’ll end up paying your money to them. Never get trapped into the hands of scams. Alert !!!

    • mahesh waran .R.K says

      dear sir

      i have a sms from ICC cricket council that my number has bee selected and i have won 1,000,000.
      and asking of Rs15500 for custom clearing what can i do sir please reply

    • Indianist says

      Dear Maheshwaran,

      Please do not pay any such amount to anyone and these types of messages are purely FRAUD. Don’t get attracted by the prize money and lose your valuable money to such scams.

  2. Nagesh says

    No network coverage in my no.I belong to aurangabad near by Palwal NH2 (Haryana) I have many time complaints But there is no responce. My no is 9050085511,9813617105,9813753453,9991530012
    other our problems are not short out we have changes these no. other networks.

  3. prajapati hareshbhai says

    Dear Sir,
    My name is Haresh Prajapati and i am waiting for my turn in your
    maninagar customer care since morning.
    But i am sorry to state that till i have not been called.I have taken
    token,But in above customer care there is no any value of
    token.Without token so many persons met to your executive.
    I object the same,but no body has given me satisfy answer and
    mesbehaviour with me.
    I am here since last 2 hours.But no body executive taken care to handle me.
    Now I am dead tired.I am going to lodge the legal complin agst.you for
    herrassments and westing of my valueable time.
    I hope you will not compel me to do the above.
    My mob.no.is 9601610602
    haresh prajapati
    mob.no. 9601610602
    egerly i am waiting for your call and action.

  4. shobha says

    i want to call detail march to april now

    • kartsola (guj) says

      plz bro type msg ur mobile act bl month name send to 144 tf 1 to 5 date in diduket ur balnce and 1 to 15 get ur billl

      kartik solanki

  5. kotesw3ararao.n says

    i am koteswararao,moble no:9951716080.my offer 2sec/1pisa is deactivated ,so want requist you please active that 2sec/1pisa offer to me.when i call to costomer care call not connected to you

  6. rafi shaik says

    hi i need the tower location adress in kishan grah . the vodafone tower no.44883.

  7. rafi shaik says

    iam confusion about the adress because lot of kishan grah citys locate in india. vodafone tower number(44883) only gives correct adress. thakyou

  8. karmjeet says

    dear sir
    i recharged my mo no 9988091101 on 09/06/2012 with Rs199 for 27000 s free loc+ std

    but i donot get any free sec after rechareged
    i try to contacct the cust care but there is no response from that side.
    so i brocken my sim card after this.
    Karmjeet Singh

  9. says

    Hi Team,
    I have taken new connection from TDI mall rajouri garden in my company name. I was told that verification will be done within 72hr which ended yesterday.
    I cancelled my official trip as I respect these ruling which is imposed on you by Govt of India.
    As promised to me for 72hrs none from your side have come for verification and seriously your services first impression is raising doubts that should I really continue with Vodafone.
    Thanks and Regard’s


    Sir, I have purchased a voda fone prepaid card bearing no. 8098342947, from local vendor in WEST MAIN STREET, THANJAVUR of TAMILNADU, by producing my Passport size Photo and Xerox copy of my Driving License, 2 weeks back. Now, what a wonder, the VODAFONE COMPANY BARRED THIS NO. WHY ? WHY? IS XEROX COPY OF DRIVING LICENSE IS NOT ENOUGH FOR ADDRESS PROOF. If not enough, how the vendor agreed ? I THINK VENDORS ARE NOT GIVEN PROPER DIRECTIONS TO SELL VODAFONE PREPAID CARDS ? IF SO WHY THEY ARE SELLING WITHOUT PROPER DIRECTIONS FROM THE VODAFONE COMPANY.?

  11. khaliq shaikh says

    I am khaliq shaikh, 9879888866, ahmedabad,gujarat
    I am a well-Wisher of VODAFONE & I am a customer since long,I am faccing network problem last 3 years,I complain soo many times at customer care office at Relief Road, Ahmedabad Branch,as well as Nodel officer & Appellate Athority, Morever I complain soo many times to my vodafone relation officer MR DHARMESH LALIYA 9925000167



  12. Varsha Dhokale says

    Hi This is Varsha,

    There is network probelm in my residential location. I belong to Dombivali (W) Thane & my no. is 9833378758, 9920522296. Pls rectify this probelm urgently as we are not able to call anybody.

    Pls replay & rectify our problem ASAP.


  13. HARMEET says

    call me senior member mee no 9888885522

  14. Vineet Malhotra says

    Dear Sir,

    I hereby state that I am Vineet Malhotra, now using the Vodafone postpaid No. 9311038524. I got this number converted into Vodafone 24th June 2012 as I was offered a scheme by Mr. Atul, one of the representative of Vodafone who called me at my cell phone. Under the scheme I was given an option to call at one Vodafone number of my choice at any time without any cost for life time.

    Now its been 5 days this scheme has not been activated. further There is no such option for me at 121or *121*15# and even at 198 nobody is ready to listen. I called up Mr. Atul at his number (9711399187) in this regard but he did not respond properly and now due to the reason best known to him he is not picking up my phone and I am suffering the unreasonable cost.

    Needless to say that such type of practices hampers the image of Vodafone in the eyes of innocent customers. I hereby request you to do the needful for me as soon as possible and oblige.

    Thanks & regards
    Vineet Malhotra

  15. Md Sami says

    I lost my mobile,so i want recover my no. 9681364076,but it not my name from this how can change it, i told customer care he did not care with me,plz sugest what i do?
    Md Sami

    • luke says

      mr.sami i would like to advise you to go to the store and blast them they will come to there sences…..i’m pretty sure abt it……

  16. sushil agarkar says


    I have 7 numbers from Vodafone


    Out of which 3 numbers i personally use rest are with my family members. Today morning received sms on my numbers 9821169210 and 9819221100 stating your national and local sms service has been deactivated based on my request ( i don’t know if the other numbers have received he same message or not)

    How can you deactivate the service when i have not requested

    Last 5 months Vodafone has made me paid black berry charges on my number 9819221100 when i have not activated it or given any request for the same. When complained to your customer care they say i will have to pay the charges when there was zero usage as i was not even aware that Vodafone has activated that service on my number

    I need an satisfactory reply on the both of the issues or i will have to take this issue to consumer forum

  17. luke says

    this network is the best and becoming the stupidest one……i hope u guys who ever are reading agree to this……..all most my whole family has this network still they dnt care to pay importance……i took a usb stick trusting the internet speed will be rocket speed but turned out to be the slowest…………..i had to pay (249 rupees) to start in total to get the usb stick it took 1799…….after 5 days my services got cut….i went and checked for why the services got intrupted they gave me a STUPID reason….guess what guys they said my usage is over….can you believe i used 1GB data in 5 days i hardly used it for facebook and youtube and google……..and then done i had to wait patiently for resolution till today no response……………….that is the heights of response these guys have for customers money……………………………………….i hate VODAFONE for this reason……………..take of the caption I LOVE VODAFONE……………its of no use……………

  18. Aditi chaudhari says

    vodafone has a best network..
    it gives full coverage even in remote areas..
    but i want to visit a a company for a customer care centre for my project….
    can sum1 help me for getting appointment

  19. mustaq says

    2 days back i took new sim card.charged with 401 rs.but just after 1 day they have decucted all the money .mentioning deductions for downloading,even if downloading not done

  20. Venkat Narayan says

    On 28th July, I had re-charged my Prepaid Number (9920193536) with an Internet Pack of Rs 99, Talk-time-re-charge for Rs. 275 and Rs. 35 for message-pack at Vashi, Navi Mumbai, where I reside.I did get messages confirming my msg-pack and talktime recharges but have NO CLUE what happened to the internet-pack-recharge, since I got no message from Vodafone.

    Although the vendor assured me that he had got the message, I have, till date, not got a message regarding the Net-Re-charge. The vendor has the usual answer…call 121 but I am afraid that has taken me nowhere. Is there anything at all that can be done of such hapless episodes ?

    I am sure you have the wherewithal to establish where has my re-charge been mis-directed. It is surely not only about money but if without minding this episode, I carry out another re-charge, how can I be sure of actually getting the benefit ?

    I request Vodafone to check and earnestly go into this and please be transparent about such happenings. Else, such little incidents can divert customers away from Vodafone for sure.

    My alternative contact nos. are 9892108181 / 9987779699.

    In all fairness, I expect some reasonable action and a redressal of this problem, in the least.

  21. rajesh uraon says

    please sent call details of my phone 9673921716 from july till 08 aug 2012.thank you

  22. anand says

    i deactivated my vodafone prepaid sim. and still getting emails frm u pls tell me whether my number is de activated o r not my number vis 9703440707……..

    pls send me the status………………………………………

  23. himani says

    i hv wrngly scratched the coupen, reslts in rubbing of two digits coupen’s serial no. -001887989578
    plz let me knw the pin code plz.

  24. Sanjay Garg says

    My no. is 8860681623 , I have tried so many times to vodafone customer care every time a person come to the line and after listen to me ,told to hold the line and then no response from that side even after hold the line for more than 15 minutes each time.My problem is that I have checked my unbilled usage on yesterday(24-08-2012) was Rs.60-Rs70/-.Today I checked to Rs.902/- which is not possible at any cost as I have not used the as the amount says.Check it where is the problem otherwise I will lodge a Legal complaint against the same.

  25. balachandar says

    dear sir,
    i have lost my sim no 9047462324, i need same number

  26. lalit kumar says

    i purchase 60/- to up voucher , i card scrach for 14 digit number but i donot get complete. what i can do.

  27. gautam says

    sir i recharged my mobile by rs 20 but during the transiction network was failure so recharge is not successful. i have transiction id .what should i do? please help me .

  28. Maneesh says

    I urgently need to contact vodafonecare.mum@vodafone.com but there seems to be a problem with the website. I need to put my mobile phone for safekeeping for 1 year as I am out of the country for that period. All the charges (including an advance on my bill) have been paid by me at the Vodafone store a few days ago before I left India. I would appreciate it if you advised me asap on how to proceed by emailing me on my email address listed in the column above. Thanks! – Maneesh.

  29. Sanjeet Kumar Singh says

    I am Sanjeet Kumar Singh and my contact number is 9999036702.
    I am a regular user of Vodafone Post paid connection, and I am a also corporate user of your company,
    But there are a very bad experience of using Vodafone connection, I never send the request for activate the services of (Tini tv, d2c mydala, d2c maaza ). And never go on this site or browser or link for activation.
    I received SMS from your site this service is activated on your number and amount will be added in your bill. I do the deactivate this service on same time and never use because I don’t activate this type of services.
    Then why will I pay the charges of this services. This is a very big cheat with a customer.
    I requested you please send another bill without charges of this services.
    I am also going to consumer court if you don’t solved my problem.
    And I will never used the Vodafone connection if this charges not deducted from my bill…

    Sanjeet Kumar Singh

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